Role of Quality in Six Sigma
Six Sigma is a statistical technique for eliminating errors, minimising unpredictability and improving quality incorporating activities such as manufacturing, engineering, and purchasing. This goal of six sigma is achieved through the DMAIC and DMADV methods.
In most cases, the Six Sigma DMAIC approach is utilised to improve an existing process.
- Define the process’s capability.
- Measure the results and figure out what’s causing the fluctuations (defects)
- Analyze or change the process to produce fewer deviations (defects).
- Improve the procedures.
- Control the defects, variations should be avoided and remedied.
The Six Sigma DMADV is utilised while creating a new process. The abbreviation DMADV stands for:
- Define criteria that are in line with the product or process’s objectives.
- Measure and identify critical product or process quality features.
- Analyze the information and look for any flaws.
- Design that will eliminate the source of errors or flaws.
- Verify to see if the design meets the specifications.
Refer the article : Six Sigma DMADV and DMAIC – How Similar and Different are they?
Six Sigma is a data-driven quality control approach developed in 1986 by Motorola engineer Bill Smith to eliminate errors and enhance business processes, resulting in increased efficiency. The concept is still used in a variety of service and value-added sectors today. Sigma Six is based on the idea of working faster and with fewer faults.
With reduced faults comes qualitative products. The success or failure of an organisation is primarily defined by its quality. If you overlook a critical component like quality, you will not be able to survive in the long run. Six Sigma is a methodology for improving product quality by identifying and removing defects in processes and systems. Six sigma is a technique for improving overall processes and systems by identifying and eliminating barriers that impede a corporation from achieving excellence. Any problem that develops in an organization’s processes, according to sigma, is a defect that must be resolved.
The significance of six sigma
- Performance is high
- Quality has improved.
- Operating costs have been reduced.
- Customer satisfaction is higher.
- Employee morale has improved.
- Optimal working conditions
Six Sigma is beneficial to not just manufacturing industries but also is applicable in a variety of sectors. Savings on the cost of each unit produced are also common. Shorter output times and fewer waste of raw materials are connected to lower production costs. These cost savings allow the company to reinvest in itself, attracting new investors.
Companies that utilise Six Sigma also benefit from improved customer service. Customers who receive defective items or poor customer service frequently switch to competitors. This costs the company money and damages its reputation. Creating Six Sigma-perfected products and services avoids the negative consequences of unsatisfied clients.
Employee morale may improve as a result of implementing the Six Sigma process. The Six Sigma concept emphasises collaboration and ongoing training. This is directly tied to increased staff buy-in and improved attitudes. The ability to attain the greatest Sigma levels is also due to this supplementary benefit.
Reducing errors makes it easier to create high-quality products. As a result, it’s accurate to say that the six sigma strategy’s central concept is generating high-quality products.
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